Virginia Regulatory Town Hall
Agency
Department of Agriculture and Consumer Services
 
Board
Department of Agriculture and Consumer Services
 
chapter
[2 VAC 5 ‑ ]
Back to List of Comments
5/13/21  8:08 pm
Commenter: David Sacks

Support the development of such regulations
 

This is a very important step for the protection of Virginia Consumers.   Currently there are no regulations that govern the operation of these companies in Virginia, and consequently limited or no protection for Virginia homebuyers and homeowners.  Homebuyers, almost have no say in the selection of the company that "covers" their house, so have no opportunity to perform due diligence  to determine if these companies have decent business practices.   These companies are able to deny claims based on however they choose to interpret their contracts, they are not required to have an appeal process for denials, they are under no obligation to even respond to customer inquiries in a reasonable time or fashion.  And these are companies that are under contract to assist homeowners with major house system issues.  

CommentID: 98534