Virginia Regulatory Town Hall
Agency
Department for Aging and Rehabilitative Services
 
Board
Department for Aging and Rehabilitative Services
 
chapter
Adult Protective Services [22 VAC 30 ‑ 100]
Action Revise Adult Protective Services Regulations
Stage Proposed
Comment Period Ended on 3/20/2020
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1/24/20  4:10 pm
Commenter: Bedford Co DSS

APS Investigation Time Frame
 

I would like to see the face to face time frame changed from 5 Calendar Days to 5 Business Days.  As long as I have been apart of DSS, the policy for CPS has been 5 Business Days.  This difference for APS can get very tricky when it comes to weekends and holidays, i.e, Thanksgiving- when offices close half-day that Wednesday and we do not open back up until that following Monday, APS is out of compliance with policy and not a ton of flexibility.  We have to treat the cases that come in that Wednesday morning as urgent due to the calendar constraints, and that is providing that there isn't already something that morning that takes precedent.  Changing policy to 5 Business Days to conduct and initial face to face would be very helpful to us.  Thanks so much for your consideration in making this change.

CommentID: 78928