Virginia Regulatory Town Hall
Agency
Department of Professional and Occupational Regulation
 
Board
Board for Professional and Occupational Regulation
 
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9/16/19  11:23 am
Commenter: Heather Kubitski ASL Interpreter

Interpreting Agencies and Interpreting Certification Broken - Do not regulate a broken system
 

Hello, My name is Heather Kubitski.  I am an American Sign Language Interpreter, I have a Bachelors in Applied Science in Sign Language Interpreting, and have been interpreting in Virginia, mostly the Greater Richmond area of Virginia, for more than 10 years. 

 

I understand that the Board is conducting a study on whether the State of Virginia should regulate the field of sign language interpreting.  This study is due to the concerns of the Deaf community regarding qualified interpreters providing federally mandated equal access to communication for them.  I also understand that there have been documented cases in which members of the Deaf community have experienced difficult situations due to unqualified interpreters being assigned to facilitate communication for them.  I know that this situation  happens more often than it should.

 

This is a definite problem in which a solution must be found.  I believe the best solution to this problem is not through regulation, but going to the source of where the problem is originating. 

 

The term “qualified interpreter” has never specifically been defined in our field.  The only metric utilized to measure the skills of an interpreter to determine if they are “qualified”, is broken.  The Registry of Interpreters for the Deaf (RID) was established to provide certification testing for interpreters to certify that they meet the standards that would deem them “qualified” and fit to work in the field.  However, RID has utilized a myriad of different testing iterations, all of which have differing pass rates ranging from 17% - 27% over the years. ( In comparison, the medical and legal oral boards pass rates for 2018 were 87% and 73% respectively). With some test iterations, interpreter pass rates were far better than other test iteration pass rates - the testing is just not consistent. Through the varied test iterations, lengthy moratoriums on testing - where interpreters cannot test at all (we are now experiencing the second moratorium in three years), varied credentials such as NAD, CI-CT, NIC, NIC Advanced, NIC Master - most of which testing has been retired, but credentials still recognized); there is no standard, consistent metric for interpreters in the State of Virginia by which to be measured accurately. With each test iteration released the pass rate data starts all over again.  There are no mentors to help prepare the interpreters for testing which sets up the testing interpreter for failure, as they do not know how to prepare for the new test iteration. 

 

In the state of Virginia, the only certification recognized to deem an interpreter qualified is the testing provided by RID.  There are no other certification tests recognized in the state of Virginia.

 

The second part of the problem is that Sign Language Interpreting Agencies who contract with interpreters to fill assignments are not held to any sort of ethical standard.  There is no recourse for agencies engaging in unethical practices to be held accountable.  Many spoken language agencies don’t understand the differences between spoken language and sign language interpreting, and that equal access to communication for members of the Deaf community is mandated by federal law.  These agencies don’t understand interpreting credentials, qualifications, skill level, and the varied language modalities in order to fill assignments appropriately.  They also don’t understand the Code of Professional Conduct that govern the field, and often do not follow it.  Because of this, unqualified interpreters are often assigned to fill the requirement in order for the agency to make a profit.  Because there is no recourse for agencies engaging in unethical practices, interpreters will continue to be placed in situations where their skill level does not meet the communication requirement.  This in turn leads to difficult and even dangerous situations for Deaf consumers, and very uncomfortable situations for the interpreters involved.  Interpreting agencies must be held accountable for engaging in unethical practices which limit equal access to communication for Deaf consumers and take advantage of interpreters in order to make a profit.

 

Regulating a broken system will further frustrate the interpreters already battling the broken system, and will continue to cause harm to the Deaf community. 

 

Let us focus our attention and efforts in fixing what is broken before we decide to regulate the field.  Regulating a broken system only makes a broken system legal and will regulate good, skilled interpreters, who cannot obtain the appropriate credentials because of the broken system, right out of the field which will be a further detriment to the Deaf community. 

 

Thank you.

 

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