Agency
Department of Medical Assistance Services
 
Board
Board of Medical Assistance Services
 
Guidance Document Change: Update to Mental Health Services Manual, Appendix D
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10/19/26  11:23 am
Commenter: Sara, Intake Coordinator , Supportive Care ABA

Intake Coordinator
 

I am an Intake Coordinator for an ABA company and I deal with 100's of calls a week for children diagnosed with Autism throughout the entire state of Virginia, most of them covered by Medicaid. I support DMAS’s goals of accountability and strong documentation. But several provisions in the proposed Appendix D would delay or reduce medically necessary care for the children I serve.

EPSDT review (p. 31). The draft promises an EPSDT review before any denial but doesn’t say who reviews or how fast. I ask that a BCBA or other ABA expert do these reviews within the standard 7-day timeframe. Current hours should continue while a timely request is reviewed.

In-person diagnostic evaluations (p. 28). The draft requires evaluations to be done in person, with no exceptions. Families I work with wait about 24 months for an evaluation, and some live 100  miles from the nearest in-person evaluator. That wait consumes years where intervention matters most. I ask DMAS to keep in-person as the norm but allow telehealth when no in-person appointment is available within a reasonable time or distance. DMAS should also accept evaluations children already have.

Provisional diagnosis (pp. 24, 29). I support letting children 5 and under start ABA on a provisional diagnosis. A 3-year-old I worked with started on a provisional diagnosis and made significant progress before the full evaluation was completed.I ask DMAS to let nurse practitioners and physician assistants give a provisional diagnosis, as DMAS’s own State Plan amendment allows. Children over 5 who are on a waitlist should also have a path to services through EPSDT review.

ABA works best when intensity matches each child’s needs and families can count on continuity. I ask DMAS to keep the accountability in this revision while making these changes, so children don’t lose medically necessary care to caps, delays or paperwork. Thank you for considering my comments.

 

 

CommentID: 242739