All SF are not created equal.  The complaints are valid and limited to a small number of big agencies that have lost credibility and trust with families because of poor customer service and staffing issues.  Those of us who genuinely care and provide good service and advocacy have developed relationships with our families and earned their trust.  What will happen to us?  SFs stand alone to bridge the gap between MCO and Fiscal Agent; we are advocates.  We see our individuals more than any other provider, and we are invested in their well-being.  I oppose this transition UNLESS it allows current providers to

1. continue to operate autonomously under our own name and reputation

2. retain our caseload and our staff

3. receive the same or increased compensation for our time

4. the process is streamlined and does not disrupt service authorization renewals