Virginia Regulatory Town Hall
Department of Medical Assistance Services
Board of Medical Assistance Services
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6/9/23  3:33 pm
Commenter: Jen DuVon, Brain Injury Connections of the Shenandoah Valley

Eliminate in-home requirement

The manual states that the assessment for eligibility of TCM must be completed in the home by a case manager. This is, in current BI CM providers' experience, not safe and also not necessary. Case managers trained in assessing clients for eligibility are able to do so through a combination of phone calls, interviews, and in-office meeting(s). Current BI case managers do not enter client homes until they have assessed that it is safe for them to do so, which most  often occurs AFTER a client has been deemed eligible for services and opened as Active. The in-home requirement is not necessary for assessing eligibility. 

CommentID: 217173