To whom it may concern:

I have been a Benefit Program Worker for 10 years.  As a result of the current economy situation, more individuals and families are forced to apply for benefits.  Where does that leave your workers?  I will tell you...it leaves us with more than doubled caseloads.  VDSS expects us to screen, interview, work in ADAPT, VAMMIS, SPIDER and now ANOAS systems, evaluate, answer phone calls, see clients, answer questions, deal with computer systems being up and down (such as today) and document, document, document!!!!  Look at the caseload numbers and you will see how much we have to do.  

Interim Reporting keeps the client from coming into the agency...which saves me a lot of time.  Please Please Please help us and don't hurt us by changing Certification Periods back to 6 months.  We need support and help.  I would much much rather process a form (Interim Report) than having to make the client come in for an interview.  

Thank you for your time,

Tammy Hunt

Benefit Programs Specialist 049