Virginia Regulatory Town Hall
Agency
Department of Medical Assistance Services
 
Board
Board of Medical Assistance Services
 
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9/28/21  10:08 am
Commenter: Rebecca Cash, Valley Community Services Board

Audio Only-Telephone Services
 

Please consider continuing to allow reimbursement in some form for audio only services. Audio only improves access to needed care for many individuals, particularly rural communities and other vulnerable populations that do not have consistent access to smart phone devices, tablets, and stable internet connection. Consider allowing reimbursement for audio only but including language that use of audio only must be clinically appropriate and documented in record why audio only is most appropriate method of service delivery based on client's needs.

CommentID: 100213