Final Text
CHAPTER 30 70
THE VIRGINIA PUBLIC GUARDIAN AND CONSERVATOR PROGRAM
22VAC5-30-10. 22VAC30-70-10. Definitions.
The following words and terms when used in this regulation shall have the following meaning unless the context clearly indicates otherwise:
"Advisory board" means the Virginia Public Guardian and Conservator Advisory Board as authorized by §§ 2.2-2411 and 2.2-2412 of the Code of Virginia.
"Client" means a person who has been adjudicated incapacitated and who is receiving services from a public guardian program.
"Conservator" means a person appointed by the court
who is responsible for managing the estate and financial affairs of an
incapacitated person and, where the context plainly indicates, includes a
"limited conservator" or a "temporary conservator." The
term includes (i) a local or regional program designated by the Department
for the Aging Department for Aging and Rehabilitative Services as a
public conservator pursuant to Article 2 (§ 2.2-711 et seq.) of Chapter 7 of
Title 2.2 §§ 51.5-149, 51.5-150, and 51.5-151 of the Code of
Virginia or (ii) any local or regional tax-exempt charitable organization
established pursuant to § 501(c)(3) of the Internal Revenue Code to provide
conservatorial services to incapacitated persons. Such tax-exempt charitable
organization shall not be a provider of direct services to the incapacitated
person. If a tax-exempt charitable organization has been designated by the Virginia
Department for the Aging (VDA) Virginia Department for Aging and
Rehabilitative Services as a public conservator, it may also serve as a conservator
for other individuals. Incorporated by reference to this definition is the
definition of "conservator" found in § 37.2-1000 of the Code of
Virginia and any successor language thereof.
"Department" means the Department for Aging and Rehabilitative Services.
"Guardian" means a person appointed by the court who
is responsible for the personal affairs of an incapacitated person, including
responsibility for making decisions regarding the person's support, care,
health, safety, habilitation, education, therapeutic treatment, and, if not
inconsistent with an order of involuntary admission, residence. Where the
context plainly indicates, the term includes a "limited guardian" or
a "temporary guardian." The term includes (i) a local or regional
program designated by the Department for the Aging department as
a public guardian pursuant to Article 2 (§ 2.2-711 et seq.) of Chapter 7 of
Title 2.2 §§ 51.5-149, 51.5-150, and 51.5-151 of the Code of
Virginia or (ii) any local or regional tax-exempt charitable organization
established pursuant to § 501(c)(3) of the Internal Revenue Code to provide
guardian services to incapacitated persons. Such tax-exempt charitable
organization shall not be a provider of direct services to the incapacitated
person. If a tax-exempt charitable organization has been designated by the Virginia
Department for the Aging department as a public guardian, it may
also serve as a guardian for other individuals. Incorporated by reference to
this definition is the definition of "guardian" found in § 37.2-1000
of the Code of Virginia and any successor language thereof.
"Incapacitated person" means an adult who has been found by a court to be incapable of receiving and evaluating information effectively or responding to people, events, or environments to such an extent that the individual lacks the capacity to (i) meet the essential requirements for his health, care, safety, or therapeutic needs without the assistance or protection of a guardian or (ii) manage property or financial affairs or provide for his support or for the support of his legal dependents without the assistance or protection of a conservator. A finding that the individual displays poor judgment alone shall not be considered sufficient evidence that the individual is an incapacitated person within the meaning of this definition. A finding that a person is incapacitated shall be construed as a finding that the person is "mentally incompetent" as that term is used in Article II, Section 1 of the Constitution of Virginia and Title 24.2 of the Code of Virginia unless the court order entered pursuant to this chapter specifically provides otherwise. Incorporated by reference to this definition is the definition of "incapacitated person" found in § 37.2-1000 of the Code of Virginia and any successor language thereof.
"Indigency" means the client is a current recipient of a state-funded or federally funded public assistance program for the indigent or as otherwise defined in § 19.2-159 of the Code of Virginia.
"Least restrictive alternatives" means, but is not limited to money management services including bill payer and representative payee services, care management, and services provided pursuant to a financial or health care power of attorney.
"Minimal fee" means allowable fees collected or payable from government sources and shall not include any funds from an incapacitated person's estate.
"Public guardian program" means a local or regional
public or private nonprofit entity or program designated by VDA the
department as a public guardian, a public conservator or both, pursuant to §§
2.2-712 and 2.2-713 §§ 51.5-150 and 51.5-151 of the Code of
Virginia, and operating under a contract entered into with VDA the
department.
22VAC5-30-20. 22VAC30-70-20. Introduction and
purpose.
A. Introduction. Pursuant to § 2.2-711 § 51.5-149
of the Code of Virginia, the General Assembly declared that the policy of the
Commonwealth is to ensure the appointment of a guardian or conservator to
persons who cannot adequately care for themselves because of incapacity to meet
essential living requirements where (i) the incapacitated person is indigent,
and (ii) there is no other proper and suitable person willing and able to serve
in such capacity.
B. Purpose. This regulation sets forth requirements for the statewide program of local and regional public guardian programs and establishes the requirements for local and regional entities to operate a designated public guardian program.
22VAC5-30-30. 22VAC30-70-30. Public guardian
programs.
A. Designation. VDA The department shall select
public guardian programs in accordance with the requirements of the Virginia
Public Procurement Act. Only those programs that contract with VDA the
department will be designated as public guardian programs. Funding for
public guardian programs is provided by the appropriation of general funds.
B. Authority. A public guardian program appointed as a guardian, a conservator, or both as a guardian and conservator, shall have all the powers and duties specified in Article 1 (§ 37.2-1000 et seq.) of Chapter 10 of Title 37.2 of the Code of Virginia, except as otherwise specifically limited by a court.
C. Structure.
1. Each public guardian program shall have a program director
who supervises and is responsible for providing guardianship services to any
incapacitated persons assigned by the court and to provide overall
administration for the public guardian program. The program director must be a
full-time employee of the program and have experience as a service provider or
administrator in one or more of the following areas: social work, case
management, mental health, nursing or other human service programs. The program
director must also demonstrate, by objective criteria, a knowledge and
understanding of Virginia's guardianship laws, alternatives to guardianship,
and surrogate decision making activities. The program director shall attend all
training and activities required by VDA the department.
2. Each public guardian program shall establish a multidisciplinary panel to (i) screen cases for the purpose of ensuring that appointment of a guardian or conservator is appropriate under the circumstances and is the least restrictive alternative available to assist the incapacitated person. This screening shall include a duty to recommend the most appropriate limitations on the power of the guardian or conservator, if any, to ensure that the powers and duties assigned are the least restrictive, and (ii) annually review cases being handled by the program to ensure that a guardian or conservator appointment remains appropriate. Composition of a multidisciplinary panel should include representatives from various human services agencies serving the city, county, or region where the public guardian program accepts referrals. If serving a region, the multidisciplinary panel shall have at least one representative from each local jurisdiction within the region. To the extent appropriate disciplines are available, this panel should include but is not limited to representation from:
a. Local departments of social services, adult protective services;
b. Community services boards or behavioral health authorities;
c. An attorney licensed by the Virginia State Bar;
d. Area agencies on aging;
e. Local health departments;
f. Nursing home, assisted living, and group home administrators; and
g. Physicians and community representatives.
D. Client ratio to paid staff.
1. Each public guardian program shall maintain a direct service
ratio of clients to paid staff that does not exceed VDA's the
department's established ideal ratio of 20 incapacitated persons to every
one paid full-time staff person 20:1.
2. Each public guardian program shall have in place a plan to
immediately provide notice to the circuit court(s) in its jurisdiction and to VDA
the department when the program determines that it may exceed its ideal
ratio of clients to paid staff.
3. In an emergency or unusual circumstance, each program, in
its discretion, may exceed VDA's the department's established
ideal ratio by no more than five additional incapacitated persons. Each program
shall have in place a policy to immediately provide notice to VDA the
department when such an emergency or unusual circumstance occurs and when
the emergency or unusual circumstance ends and the ideal ratio has returned to
20:1. The notice to VDA the department shall comply with policy
established by VDA the department. Other than an emergency or
unusual circumstance as described in the preceding sentence, a waiver must be
requested to exceed VDA's the department's established ideal
ratio. VDA The department, in consultation with the advisory
board, shall establish written procedures for public guardian programs to
obtain appropriate waivers regarding deviations in the ideal ratio of clients
to paid staff. Procedures shall comply with §§ 2.2-712 and 2.2-713 §§
51.5-150 and 51.5-151 of the Code of Virginia. VDA The department
shall report waiver requests and status of granted waivers to the advisory
board at its regularly scheduled meetings. VDA The department
shall review such waivers every six months to ensure that there is no immediate
threat to the person or property of any incapacitated person nor that exceeding
VDA's the department's established ideal ratio is having or will
have a material and adverse effect on the ability of the program to properly
serve all of the incapacitated persons it has been designated to serve.
E. Appointments.
1. Prior to the public guardian program accepting an individual
for services, the multidisciplinary panel, described in 22VAC5-30-30
C 2, 22VAC30-70-30 C 2 shall screen referrals to ensure that:
a. The public guardian program is appointed as guardian, or conservator, or both only in those cases where guardianship or conservatorship is the least restrictive alternative available to assist the individual;
b. The appointment is consistent with serving the type of client identified by the established priorities of the public guardian program;
c. The individual cannot adequately care for himself;
d. The individual is indigent; and
e. There is no other proper or suitable person or entity to serve as guardian.
f. In the case of an individual who receives case management services from a community services board (CSB) or behavioral health authority (BHA), the multidisciplinary panel may also request the results of the "determination of capacity" as authorized by 12VAC35-115-145 (Determination of capacity to give consent or authorization) and verification that no other person is available or willing to serve as guardian pursuant to 12VAC35-115-146 E (Authorized representatives).
2. Appointments by a circuit court shall name the public guardian program, rather than an individual person, as the guardian, the conservator or both guardian and conservator.
3. A public guardian program shall only accept appointments as guardian, conservator, or both guardian and conservator that generate no fee or that generate a minimal fee.
F. Services.
1. A public guardian program shall have a continuing duty to seek a proper and suitable person who is willing and able to serve as guardian, conservator, or both guardian and conservator for the incapacitated person.
2. The guardian or conservator shall encourage the incapacitated person to participate in decisions, to act on his own behalf, and to develop or regain the capacity to manage his personal affairs to the extent feasible.
3. The multidisciplinary panel, described in 22VAC5-30-30
C 2, 22VAC30-70-30 C 2 shall review active cases at least once every
12 months to determine that:
a. The client continues to be incapacitated;
b. The client continues to be indigent; and
c. There is no other proper or suitable person or entity to serve as guardian, conservator, or both guardian and conservator.
4. Each public guardian program shall set priorities with
regard to services to be provided to incapacitated persons in accordance with
its contract with VDA the department.
5. Each public guardian program shall develop written procedures and standards to make end-of-life decisions or other health-related interventions in accordance with the expressed desires and personal values of the incapacitated person to the extent known. If expressed desires or personal values are unknown, then written procedures, including an ethical decision-making process, shall be used to ensure that the guardian or conservator acts in the incapacitated person's best interest and exercises reasonable care, diligence and prudence on behalf of the client.
6. The public guardian program shall avoid even the appearance
of a conflict of interest or impropriety when dealing with the needs of the
incapacitated person. Impropriety or conflict of interest arises where the
public guardian program has some personal or agency interest that might be
perceived as self-serving or adverse to the position or the best interest of
the incapacitated person. Examples include, but are not limited to, situations
where the public guardian program provides services such as housing, hospice or
medical care directly to the client. VDA The department reserves
the right to monitor all administrative, programmatic, and financial activities
related to the public guardian program to ensure compliance with the terms of
the contract between VDA the department and the public guardian
program.
7. Each public guardian program and its employees are required to report any suspected abuse, neglect, or exploitation in accordance with § 63.2-1606 of the Code of Virginia that provides for the protection of aged or incapacitated adults, mandates reporting, and provides for a penalty for failure to report.
8. Each public guardian program shall submit data and reports
as required by VDA the department and maintain compliance with VDA
the department's program guidelines. VDA The department
shall periodically monitor administrative, programmatic, and financial
activities related to the public guardian program to ensure compliance with the
terms of the contract between the public guardian program and VDA the
department.
22VAC5-30-40. 22VAC30-70-40. Personnel standards.
A. Each paid staff who is working in the public guardian program and has direct contact with clients or client estates shall:
1. Complete an orientation program concerning guardian and conservator duties to include the following subjects:
a. Privacy and confidentiality requirements;
b. Recordkeeping;
c. Services provided, and standards for these services;
d. A historical and factual review about the needs of the elderly and people with disabilities; and
e. Indications of and actions to be taken where adult abuse, neglect, or exploitation is suspected.
2. Have a satisfactory work record and be a person of good character; demonstrate a concern for the well-being of others to the extent that the individual is considered suitable to be entrusted with the care, guidance, and protection of an incapacitated person; and have not been convicted of any criminal offense involving any physical attack, neglect or abuse of a person, lying, cheating, or stealing nor convicted of any felony. A criminal record check will be conducted on each person hired on or after January 1, 2009.
3. Be free of illegal drug use as confirmed by a drug screening test conducted prior to the assumption of any duties with an incapacitated person for each person hired on or after January 1, 2009.
4. Demonstrate, by objective criteria, knowledge of Virginia's
guardianship laws and alternatives to guardianship. For each person hired on or
after January 1, 2009, minimum education requirements apply and include a high
school diploma or general education diploma (GED) from a Virginia accredited
program and training or course work on (i) the duties and powers of guardians
and conservators in Virginia, including an understanding of surrogate decision
making and how it differs from substituted judgment decision-making standards,
(ii) mandatory reporting requirements to the Department of Social Services and
Commissioner of Accounts where applicable, and (iii) working with special needs
populations including individuals with physical and mental disabilities.
Program directors have additional requirements as specified in 22VAC5-30-30
C 1 22VAC30-70-30 C 1.
5. Participate in mandatory training programs required by VDA
the department.
B. Volunteers.
1. Volunteers may be recruited and used to supplement paid
staff. However, volunteers shall not be included in the public guardian program
direct service ratio of 20 incapacitated persons to every one paid staff person
as required under 22VAC5-30-30 D 1 22VAC30-70-30 D 1.
2. Volunteers may not exercise the authority of a guardian or conservator.
3. Each public guardian program that uses volunteers shall develop and implement written procedures for volunteer management and supervision including requirements that each volunteer shall:
a. Complete an orientation program that provides an overview
of the Virginia Public Guardian and Conservator Program (§ 2.2-711 et seq.
(§§ 51.5-149,
51.5-150,
and 51.5-151
of the Code of Virginia).
b. Complete an orientation program that provides an overview of the local public guardian program for which the person intends to serve as a volunteer, including (i) services provided by the local program, (ii) specific duties of the volunteer, (iii) privacy and confidentially requirements, (iv) recordkeeping and documentation requirements, and (v) indications of and action to be taken where adult abuse, neglect, or exploitation is suspected.
c. Have a satisfactory work record and personal record and be a person of good character and have not been convicted of any criminal offense involving any physical attack, neglect or abuse of a person, lying, cheating, or stealing nor convicted of any felony. A criminal record check will be conducted on each volunteer accepted by the local program on or after January 1, 2009.
22VAC5-30-50. 22VAC30-70-50. Recordkeeping.
A. Each public guardian program shall maintain an accurate and complete client record for each incapacitated person. Records shall be kept confidential. Access to client records shall be limited to the client's legal representative; as directed by court order; as directed by duly authorized government authorities or as specifically authorized by the Code of Virginia or federal statutes, including by written consent of the client's legal representative. Provision shall be made for the safe storage of client records or accurate and legible reproductions for a minimum of five years following termination of the guardian or conservator court order.
B. The client's record shall contain a Virginia Uniform
Assessment Instrument (UAI) or a similar comprehensive assessment instrument, a
care plan, a values history, the annual report by guardians submitted to the
Department of Social Services as required by § 37.2-1021 § 64.2-2020
of the Code of Virginia, the annual accounting to the Commissioner of Accounts
as required by § 26-17.4 § 64.2-1305 of the Code of Virginia, and
all applicable court orders and petitions. A client's record shall be completed
and on file within 60 days of the program's appointment as guardian.
C. Each public guardian program shall maintain all records,
provide reports, including audit information and documents in accordance with
its contract with VDA the department.
22VAC5-30-60. 22VAC30-70-60. Evaluation and
monitoring of public guardian programs.
VDA The department shall periodically
administer, monitor, evaluate, provide technical assistance and expertise, and
shall ensure fiscal accountability and quality of service of public guardian
programs.