Guidance Document Information
||COVID-19 Temporary VR Policy and Procedure Exceptions
||Due to the impact on VR operations from COVID-19, DBVI is implementing policy exceptions on a temporary basis. Under the COVID-19 temporary policy exceptions, VR counselors are permitted to conduct the initial interview by telephone or other virtual means (such as Skype, FaceTime, Zoom, etc.). Additionally, the VR counselor and the individuals they serve may utilize email for the purposes of acquiring the individual’s electronic signature on documents where VR policy requires a signature from the individual. Further, VR staff may utilize email for the purposes of acquiring the individual’s electronic signature on documents where VR policy requires a signature from the individual. The use of the electronic signature process is intended to ensure VR services are efficiently implemented and maintained.
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Posted On 12/18/2020
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|Explanation or Citations
||The COVID19 virus prevents VR Counselors to meet in person with individuals applying for or receiving services. This temporary policy allows exceptions to routing policy in order to continue to provide services during the pandemic.
This document applies to all boards for this agency
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