Agencies | Governor
Virginia Regulatory Town Hall
Agency
Department for the Blind and Vision Impaired
Guidance Document Information
Title COVID-19 Temporary VR Policy and Procedure Exceptions
Document ID DS-PPD-20-06
Summary Due to the impact on VR operations from COVID-19, DBVI is implementing policy exceptions on a temporary basis. Under the COVID-19 temporary policy exceptions, VR counselors are permitted to conduct the initial interview by telephone or other virtual means (such as Skype, FaceTime, Zoom, etc.). Additionally, the VR counselor and the individuals they serve may utilize email for the purposes of acquiring the individual’s electronic signature on documents where VR policy requires a signature from the individual. Further, VR staff may utilize email for the purposes of acquiring the individual’s electronic signature on documents where VR policy requires a signature from the individual. The use of the electronic signature process is intended to ensure VR services are efficiently implemented and maintained.
Effective Date 6/15/2020
pdf View document text     Posted On 12/18/2020                 Document on Town Hall
Explanation or Citations The COVID19 virus prevents VR Counselors to meet in person with individuals applying for or receiving services. This temporary policy allows exceptions to routing policy in order to continue to provide services during the pandemic.

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