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9/3/26  10:22 am
Commenter: Cynthia Favret

Meaningless Buzzwords
 

Lose the jargon- words that mean nothing and add nothing to understanding or delivery of services. Examples: systemic, dynamic, evidence-based, functional, etc. etc. Just say what you mean simply- the buzzwords add nothing. 

CommentID: 241043
 

9/10/26  5:15 pm
Commenter: Anonymous

Public Comment on CPST, Youth, School Setting Draft: LMHP Role Boundaries and Workforce Protections
 

The present CPST – Youth, School Setting draft creates jurisdictional and role-boundary concerns for LMHPs overseeing care. While collaboration between behavioral health providers, families, and schools is essential, several proposed requirements appear to extend the responsibilities of LMHPs into areas governed by the educational system.

IEP/504 Role and Scope of Practice Concerns

The draft appears to require LMHPs to identify each IEP/504 goal related to behavioral, emotional, or social functioning; determine whether each goal is addressed by the IEP/504, CPST, or both; provide a clinical rationale for duplication or overlap; identify the school personnel responsible for implementing the educational component; attend an IEP/504 meeting as a condition of CPST authorization; submit clinical input to the IEP/504 team when attendance is not practicable; determine that a child’s mental health impairment adversely affects educational performance; and communicate that determination to the school team.

These requirements are problematic because an IEP/504 process is not a behavioral health treatment plan. It is an educational and legal process governed by the Virginia Department of Education and school-system procedures. While an LMHP can clinically assess whether symptoms of a mental health condition interfere with functioning, determining educational performance is not synonymous with determining clinical impairment and is part of an educational evaluation and process outside the scope of practice of an LMHP overseeing CPST care.

The proposed language stating that the LMHP “shall” attend at least one IEP or 504 team meeting per service authorization period also raises concerns. An IEP meeting is a school-governed process, and the school determines its team composition.

DBHDS regulates behavioral health services, while the Department of Education regulates the educational system. As such, CPST providers cannot establish requirements that govern how IEP/504 processes operate. CPST is distinct from educational services. Collaboration between behavioral health providers, families, and schools is an extremely important and necessary component of care; however, collaboration should not become regulatory role substitution.

Recommendation: DMAS should revise the final manual to include clear scope-of-practice language distinguishing behavioral health responsibilities from educational responsibilities. The final language should encourage LMHP participation and collaboration with schools and families when clinically appropriate, while making clear that LMHPs are not responsible for making educational determinations, directing IEP/504 processes, determining school-team composition, or otherwise assuming responsibilities governed by the educational system.

Referral to Standalone Evidence-Based Practices

Sections 3.2.1 through 3.2.3 of the CPST draft manual concerning referral to standalone EBPs create ambiguity regarding the relationship between CPST and those services.

If an EBP is clinically appropriate but unavailable, it is reasonable for a provider to document barriers to access and, when appropriate, assist the youth and family in pursuing access. However, a CPST provider cannot control the availability of a standalone EBP, geographic access, waitlists, authorization decisions made by another entity, or whether the individual and family chooses to pursue the referred services.

Being held responsible for notifying the MCO of barriers, coordinating to address access as soon as practicable, documenting all care coordination, and including a plan to transition when the EBP becomes available appears to place systemic service-access problems onto the provider that are outside of the provider’s control.

Furthermore, if an EBP is deemed clinically inappropriate, availability would not change that clinical determination. Requiring an ISP to include a plan to transition to an EBP that the assessing LMHP has determined is clinically inappropriate creates an internal inconsistency within the proposed requirements.

The treating LMHP should be responsible for assessing the youth’s behavioral health needs, determining the medical necessity and clinical appropriateness of CPST, making clinically appropriate referrals, and documenting reasonable coordination efforts. The LMHP should not be made responsible for guaranteeing access to another provider’s service or resolving systemic capacity problems.

Recommendation: DMAS should revise these provisions to distinguish between a provider’s responsibility to make clinically appropriate referrals and document reasonable care coordination efforts and the provider’s inability to control another provider’s availability, geographic access, waitlists, authorization decisions, or family choice. The final manual should also clarify that an ISP transition plan to a standalone EBP should only be required when that EBP has been determined by the treating LMHP to be clinically appropriate and indicated.

LMHP Caseload and Workload Protections

The present CPST – Youth, School Setting draft raises significant concerns regarding the expectations placed upon LMHPs.

The draft recognizes that excessive caseloads can negatively impact service delivery, staff sustainability, and client safety. It establishes explicit weighted caseload limits of 20 for staff providing the primary CPST components, including Restorative Life Skills Training, Care Coordination, and Crisis Supports. This demonstrates that the Department recognizes the importance of measurable caseload protections for staff providing direct services.

However, comparable protections are not established for LMHPs despite the significantly broader and more clinically complex responsibilities assigned to them throughout the draft.

The limits addressing clinical caseload oversight in Section 3.2 do not fully resolve this concern. These limits do not necessarily account for the additional direct clinical responsibilities an LMHP may simultaneously carry.

The distinction between caseload and workload is therefore critical. For LMHPs, who carry significant clinical, supervisory, assessment, treatment-planning, psychotherapy, and crisis-related responsibilities, there is no objective minimum standard or measurable workload methodology to ensure that an LMHP is protected from excessive assignments. This is particularly concerning given the national shortage of LMHPs.

An LMHP may simultaneously be responsible for assessments, CANS requirements, treatment planning, required 90-day contacts, psychotherapy, clinical oversight, supervision, crisis consultation, documentation, and other clinical responsibilities. A numerical limit on clinical oversight cases does not necessarily account for these additional responsibilities.

Recommendation: DMAS should establish an objective LMHP workload standard in addition to the clinical-oversight case limits in Section 3.2. The final manual should recognize that an LMHP’s total workload includes both direct clinical responsibilities and clinical oversight responsibilities and should provide a mechanism for considering clinical complexity, psychotherapy frequency, crisis activity, supervision, and other required clinical duties.

24/7/365 LMHP Crisis Consultation Requirement

The most significant concern is the requirement in Section 4.5 that each CPST provider maintain an experienced LMHP who is available for crisis consultation 24 hours per day, 7 days per week, 365 days per year.

The concern is not with ensuring that youth and families have access to appropriate crisis support. Continuous access to crisis support is important. The concern is the manner in which the proposed requirement assigns responsibility for that continuous availability to LMHPs without establishing corresponding staffing or workload protections.

The draft goes beyond simply requiring that an LMHP be available. During the instructional day, the LMHP must be reachable through an immediate and direct method and respond to a consultation request within a timeframe appropriate to an escalating in-person situation, not to exceed 15 minutes.

Outside the instructional day, including evenings, weekends, school breaks, and periods when school is not in session, the on-call LMHP must be reachable and able to respond to consultation requests within 30 minutes. Furthermore, in-person response is required when clinically necessary or indicated by the youth’s crisis mitigation plan.

An LMHP who must remain available for a 15-minute response during the instructional day cannot necessarily be treated as fully available for other clinical responsibilities during that same period. The LMHP may be conducting psychotherapy, completing an assessment, participating in treatment planning, supervising staff, traveling, or providing another clinical service.

Similarly, an LMHP who is required to remain available for a 30-minute response outside normal business hours may have significant restrictions on where they can be, what other responsibilities they can undertake, and their ability to disengage from work-related responsibilities.

The 24/7 Requirement Requires a Staffing Model

The 24/7 requirement requires a staffing model, not merely an on-call policy.

There are 168 hours in every week that must be covered. If an agency relies upon a single LMHP to provide that availability, the practical expectation would be continuous responsibility for crisis consultation in addition to the individual’s normal workweek. Such an arrangement is not a sustainable staffing model and creates obvious concerns regarding fatigue, burnout, clinical judgment, and patient safety.

Even if multiple LMHPs rotate on-call duties, the CPST agency must account for the fact that the on-call LMHP may receive an actual crisis consultation during the assigned period and that the response can involve substantially more than a telephone call.

Recommendation: The final manual should establish or clarify the staffing methodology necessary to provide reliable 24/7/365 LMHP coverage without placing an unreasonable burden on individual LMHPs. The manual should also clarify how on-call responsibilities affect an LMHP’s allowable direct-service and supervisory workload.

In-Person Crisis Response

The requirement for in-person assistance creates additional workload as well. If an LMHP is expected to be available for in-person crisis intervention, geographic coverage becomes a significant staffing consideration.

An LMHP cannot reasonably be considered available for an in-person response if that individual is providing services at another location, traveling, engaged in another crisis, conducting psychotherapy, or outside a reasonable travel radius.

Therefore, an agency’s ability to comply with the requirement depends not only on the number of LMHPs employed, but also upon their geographic distribution, schedules, existing caseloads, and availability.

Recommendation: DMAS should clarify the geographic and response-time expectations associated with in-person LMHP assistance and how agencies are expected to provide this coverage when an LMHP is already engaged in another clinical service or crisis response.

Recommended LMHP Workload Protections

The draft recognizes that caseloads should vary based on team composition, Level of Need, experience, and staff qualifications. However, that principle should be extended to LMHP workload.

DMAS should reconsider the LMHP workload provisions before finalizing the draft. At a minimum, the final manual should:

  1. Establish objective LMHP workload standards in addition to the clinical-oversight case limits;

  2. Establish how 24/7/365 on-call responsibilities affect an LMHP’s allowable direct-service and supervisory workload; 

  3. Clarify whether an LMHP who is actively providing psychotherapy, assessment, supervision, or another clinical service can simultaneously be considered available for the required 15-minute crisis consultation response; 

  4. Establish a minimum staffing expectation or staffing methodology sufficient to provide reliable 24/7/365 LMHP coverage without placing an unreasonable burden on individual LMHPs;

  5. Clarify the geographic and response-time expectations associated with the requirement for in-person LMHP assistance;

  6. Establish safeguards for LMHPs who have responded to significant or prolonged crises so that crisis response responsibilities do not simply become additional uncompensated workload layered on top of an already full caseload; and

  7. Clarify how agencies will demonstrate during an audit that an LMHP’s total workload is clinically reasonable and does not compromise quality, safety, or continuity of care.

Conclusion

The intent of the proposed regulations—to improve access, coordination, continuity, clinical oversight, and quality of behavioral health services—is important and commendable. However, the practical ability of LMHPs to fulfill these requirements must also be considered.

The draft explicitly recognizes the need to protect other CPST staff from excessive caseloads and establishes measurable limits for those providing primary CPST components. It also establishes numerical limits for LMHP clinical oversight. However, these provisions do not adequately address the total workload of LMHPs who may simultaneously be responsible for assessment, treatment planning, psychotherapy, supervision, clinical oversight, crisis consultation, and other required functions.

Likewise, collaboration between CPST providers and schools is essential, but collaboration should not result in LMHPs assuming responsibilities that belong to educational systems. Similarly, LMHPs should be responsible for clinically appropriate referrals and reasonable care coordination but should not be held responsible for guaranteeing access to services controlled by other providers or systems.

The 24/7/365 crisis consultation requirement, including a 15-minute instructional-day response, a 30-minute after-hours response, and potential in-person assistance, represents a substantial staffing and workload obligation. These requirements should be accompanied by an appropriate staffing and workload model to ensure that LMHPs can fulfill their crisis responsibilities without compromising their other clinical obligations.

Protecting LMHPs from unsustainable workloads is not merely an employee-welfare issue. It is directly related to patient safety, quality of care, clinical judgment, workforce retention, and the ability of providers to comply with the regulations themselves.

For these reasons, it is respectfully requested that DMAS revise the final CPST – Youth, School Setting manual to establish clear role boundaries, distinguish provider responsibilities from systemic limitations, and create measurable LMHP workload and staffing protections. These revisions would support the Department’s goal of providing high-quality, accessible, and clinically appropriate services to Virginia’s youth and families while ensuring that the professionals responsible for delivering those services have the capacity to do so safely and effectively.

 

CommentID: 241195
 

9/11/26  10:41 am
Commenter: JLW

CPST - ongoing concerns
 
The document is overly complex and contains significant duplication and repetition throughout. Important information is often buried within lengthy narrative sections, while nonessential content increases the overall length without adding meaningful guidance (for instance, the definitions of supervision on page 51 - this is demeaning to those of us who have been providing leadership and clinical supervision on the ground for years). The extensive use of jargon and technical language may create confusion rather than clarity for providers, schools, and other stakeholders. A more concise and straightforward manual would be easier to interpret and implement consistently.

 

Key Concerns

1. Loss of Intensive School-Based Support TDT provides structured, therapeutic support throughout the school day, offering consistent behavioral interventions, peer interaction, and real-time skill development. The proposed CPST model offers significantly fewer service hours and relies on episodic interventions in home, school, and community settings (potentially reducing the amount of support provided in the actual school setting). This is not equivalent to the daily therapeutic environment many students currently receive and will not meet the needs of our high needs youth.

2. Increased Risk for High-Need Students Students with significant emotional dysregulation, trauma histories, behavioral challenges, and frequent crises benefit from ongoing daily support. Replacing TDT with intermittent services may result in:

  • Increased behavioral incidents and crises
  • More suspensions and school absences
  • Greater use of emergency and hospitalization services
  • Reduced academic success and school stability

3. Greater Burden on Schools Schools have relied on TDT programs to provide behavioral stabilization and therapeutic support within the educational environment. Under the proposed model, more responsibility will shift back to teachers, school counselors, special education staff, and behavioral support teams, many of whom are already stretched beyond capacity.

4. Elimination of Valuable Summer Programming Historically, TDT has provided critical summer services for vulnerable youth. These programs offer:

  • Structured peer interactions
  • Ongoing skill development
  • Monitoring of student well-being
  • Access to meals and supportive adults
  • Continuity of care during school breaks

Without these services, many youth risk regression, increased behavioral concerns, and reduced access to support. Many of the families receiving TDT are unable and/or unwilling to engage in services in the home and even the community setting.

5. Workforce and Training Challenges The proposed training and credentialing requirements are extensive and dependent on external certification processes. This creates significant challenges for providers, including:

  • Delayed staff onboarding and confusion amongst team members
  • Reduced workforce capacity
  • Increased turnover
  • Greater compliance risk
  • Increased financial burden

At a time when behavioral health providers are already facing workforce shortages, these requirements may further limit service availability.

6. Unclear Guidance and Duplicative Requirements Several sections of the draft create confusion rather than clarity. Examples include:

  • Unclear expectations regarding the Clinical Director's role in crisis response and in-person intervention.
  • Uncertainty about whether the CANS assessment replaces or supplements existing comprehensive assessments.
  • Potential duplication of care coordination duties already performed through Mental Health Case Management.
  • Confusing crisis requirements and expectations.

7. Implementation Concerns The transition timeline raises serious concerns for schools, providers, families, and youth. Successful implementation requires adequate training of staff and school personnel. Starting the service without the new training requirements available does not make sense. Implementing the CANs as a paper/pen method will create confusion and burdens on agencies who are required to share the document. 

8. Alignment with Educational and Special Education Requirements

Given that a significant portion of these services will be delivered in school settings and directly impact students receiving special education and behavioral supports, schools should be provided with clear guidance and training regarding the new service model before implementation.

School divisions need sufficient information to evaluate how CPST services align with existing educational requirements, behavioral intervention practices, Individualized Education Programs (IEPs), Section 504 plans, and other school-based supports. Without clear guidance, schools may face uncertainty regarding roles, responsibilities, communication expectations, service coordination, and compliance obligations.

Do the service requirements align with Virginia Department of Education (VDOE) regulations including FERPA and applicable special education laws and requirements.

9. Financial Sustainability and Service Capacity Concerns

The proposed reimbursement structure, combined with extensive staffing, training, supervision, and documentation requirements, raises serious concerns about the long-term financial viability of CPST programs.

Providers will be expected to maintain a highly trained workforce while absorbing substantial administrative and operational costs. However, the number of billable service hours available under the model may not generate sufficient revenue to sustain these requirements.

Key concerns include:

  • Low reimbursement potential relative to staffing expectations.
  • Extensive onboarding, certification, and ongoing training requirements that require significant time and financial investment.
  • Increased supervision requirements and clinical oversight that add non-billable costs.
  • Significant administrative burden related to assessments, treatment planning, documentation, outcome tracking, continued stay reviews, and compliance monitoring.
  • Workforce shortages that already make recruitment and retention difficult, particularly in rural and underserved areas.

Potential impact:

  • Fewer providers willing or able to offer CPST services.
  • Reduced capacity and longer waitlists for children and families.
  • Program closures, particularly among smaller community providers and rural agencies.
  • Increased staff turnover and burnout.
  • Reduced direct service time as clinicians spend more time meeting administrative requirements.

Ultimately, a service model cannot be successful if providers cannot sustain it financially. If reimbursement rates do not adequately account for staffing costs, training expenses, supervision requirements, travel time, and administrative overhead, agencies may be forced to reduce services or exit the program entirely. This would result in decreased access to care for the very children and families the model is intended to support.

 

We urge decision makers to reconsider implementing CPST as a direct replacement for TDT without maintaining an intensive school-based treatment option. At a minimum, stakeholders should evaluate the impacts on service intensity, student outcomes, school functioning, workforce capacity, and access to summer programming before moving forward.

Children with the most significant mental health needs deserve services that match the intensity of their challenges. Replacing a structured daily intervention with a less intensive model risks creating gaps in care that will be felt by students, families, schools, and communities alike.

Before implementation, further fiscal impact analysis should be conducted to determine whether reimbursement rates realistically support the required workforce, training, documentation, supervision, travel, and infrastructure costs.

Without adequate funding and operational support, the transition from TDT to CPST risks reducing provider participation, limiting access to services, and creating unintended consequences for students, families, schools, and communities.

 

 

 

CommentID: 241197
 

9/15/26  10:47 am
Commenter: SMD

Championing Boots on the Ground for Schools
 

     Thank you for allowing me to comment on the proposed revision on the Behavioral Health Redesign.  Though the new proposal is linguistically rich in verbiage and may sound good on paper, I challenge the practicality of it.  For anyone who works in public schools, it is apparent that practical solutions are needed.  The public schools need 'boots on the ground' to make a real difference.  

     Therefore, let me address some of the challenges with the current proposal.  The CPST design will reduce the number of support hours for our students in schools by 72%.  This is a drastic difference, and one that will be felt by our school systems.  Providing direct service on the front end will prevent the need for proposed services retroactively.  Our children need direct services, not the indirect services that are being proposed.

     Eliminating summer programming for students will be a big mistake!  Summer programming provides the consistency our kids need to sustain and maintain their social and emotional growth.  This has been evidenced with academics on many occasions and is no different in regard for social-emotional health and learning.  Our children and their families are excited and look forward to the summer programs each year.  For children who often do not experience extracurricular activities and community events, this piece is crucial and has a large impact in many different capacities.  It assists in teaching social skills and emotional-behavioral skills and allows children to interact with their peers in a different environment.  It also serves as a respite for families and children can take those skills back to share with their families.

    Furthermore, if you have worked in a public school system, you will realize that parent involvement isn't always optimal, as much as we would LIKE it to be.  Requiring greater parent involvement may affect an agency's ability to deliver services.  Again, we need more direct services, not indirect.

     Lastly, increasing administrative requirements often places additional burdens on staff and directly impacts the time and resources available to give back to students and families in a practical manner.  While some administrative tasks are necessary, increasing those requirements only takes away from the population you are there to serve - the students.  We need direct services and practical solutions, like TDT.   I will say again, we need 'boots on the ground' to face the challenges that students and families are facing now.  

 

CommentID: 241263
 

9/18/26  2:15 pm
Commenter: Anonymous

Virginia Association of Community Based Providers Public Comment
 
Virginia Association of Community Based Providers (VACBP)
Youth Services Council
September 18, 2026
Syreeta Stewart
Regulatory Coordinator
Department of Medical Assistance Services (DMAS)
600 E. Broad St., Suite 1300
Richmond, VA 23219
 
On behalf of the Virginia Association of Community Based Providers (VACBP) Youth Services Council, thank you for the opportunity to comment on the draft Community Psychiatric Support and Treatment (CPST) — School Setting policy manual, Version 2, dated August 31, 2026. These comments reflect input gathered from Council members who provide, supervise, and bill for community-based behavioral health services in Virginia’s public schools, discussed during our September 15, 2026 Council meeting.
 
We appreciate the substantive revisions DMAS has already incorporated in response to earlier stakeholder feedback. The comments below identify the areas where Council members believe additional clarity, flexibility, or DMAS action would materially improve the manual’s workability and protect continuity of care for the youth this service is designed to support. Each comment is organized by manual section, with a specific requested action and supporting rationale.
 
I. Staffing, Supervision & Caseload Caps (Attachment 1)
1. Cross-Agency Tracking of the Rolling Six-Month 750-Unit Cap
Issue: The manual’s rolling six-month average of 750 units relies on individual staff and provider agencies to self-report and track units across employers. Council members noted that staff working for multiple agencies have no reliable, shared mechanism to confirm they have not exceeded the cap in the aggregate, making the current self-report approach difficult to enforce consistently.
Requested Action: Clarify who bears responsibility for cross-agency tracking, and explore a payer-level (MCO or DMAS) tracking mechanism rather than placing the full compliance burden on individual provider organizations.
Rationale: A self-report-only system creates inconsistent compliance and audit risk that providers cannot fully control on their own. We caution, however, that any DMAS-level tracking solution should be structured to preserve existing group billing arrangements; a solution that inadvertently requires individual QMHP credentialing to enable centralized tracking would create new administrative burden without resolving the underlying problem.
2. Parity in Oversight for Licensed (LMHP) Staff
Issue: Attachment 1 establishes specific caseload/hour caps for QMHP- and BHT-heavy staffing configurations (100/120/75 client-hour thresholds), but the manual does not establish comparable caseload or oversight guardrails for licensed (LMHP) staff delivering the same services.
Requested Action: Establish caseload or oversight benchmarks for licensed staff that are proportionate to those already defined for QMHP/BHT staff, or clarify the basis for excluding licensed staff from a comparable standard.
Rationale: Without parity, programs may be incentivized to lean on licensed staff to avoid the QMHP/BHT caps, without a corresponding safeguard against overextension of licensed clinicians.
 
II. CANS Lifetime, Documentation & School Functioning Indicators (Section 8.1)
1. Age-Appropriate Assessment Tool for Children Six and Under
Issue: The manual requires CANS Lifetime as the standardized assessment tool for medical necessity and level-of-need determinations, but CANS Lifetime is not validated for children six and under — a population the school-based service is intended to serve.
Requested Action: Identify or approve an age-appropriate, validated alternative assessment for children six and under, or specify an alternative review pathway for this age group.
Rationale: Applying an assessment tool outside its validated age range risks inaccurate level-of-need and medical necessity determinations for the youngest children served.
2. Reliability of CANS Lifetime Level-of-Need Determinations
Issue: CANS Lifetime uses the same underlying instrument as the original CANS (Praed Foundation) without substantive revision to the assessment content itself. A provider survey circulated the week of September 8, 2026 found that our members frequently report the pilot’s assigned Level of Need does not match their own clinical judgment of the youth’s needs.
Requested Action: Before finalizing reliance on CANS Lifetime for authorization decisions, review the pilot survey data referenced above and establish a clinical override or appeal mechanism for cases where a treating provider’s clinical judgment diverges materially from the CANS-assigned Level of Need.
Rationale: An assessment tool that treating clinicians do not perceive as reliable risks driving authorization decisions that do not reflect a youth’s actual clinical presentation.
 
III. IEP/504 Alignment & School Coordination (Section 5, ISP Requirements)
1. LMHP Participation in IEP Meetings Should Remain a Recommendation, not a Mandate
Issue: The manual’s ISP/IEP coordination language could be read to require LMHP attendance at IEP meetings. Under IDEA, a parent or guardian may decline to have outside providers, including CPST staff, attend an IEP meeting — a right the manual should not inadvertently override. In practice, schools frequently schedule all IEP meetings for a given day or time block, making simultaneous attendance across an LMHP’s full caseload logistically impossible.
Requested Action: Frame LMHP participation in IEP meetings as a recommended best practice rather than a mandatory requirement, and state explicitly that non-attendance — whether due to a parent/guardian’s preference or a scheduling conflict — cannot be grounds to deny, delay, or discharge services. Retain and emphasize the existing option for written provider input as the default coordination mechanism rather than treating it as an exception.
Rationale: A mandatory-attendance standard conflicts with parental rights under IDEA and is not operationally achievable given typical school scheduling practices. Duplication of services can be avoided through the SAR and treatment plan without requiring in-person IEP attendance.
2. Clarify a Medicaid Billing Pathway for QMHP-Delivered School-Based Services
Issue: Council members are concerned that schools may be moving toward training in-house staff to bill Medicaid directly for school-based behavioral health services, without a clearly defined billing pathway for QMHP-delivered services under this manual. Existing school-based Medicaid billing infrastructure is built primarily around related-service providers (e.g., occupational therapy, speech, nursing) rather than community-based behavioral health providers.
Requested Action: Explicitly define and publish the Medicaid billing pathway for QMHP-delivered CPST-School services, and clarify DMAS’s intent regarding the respective roles of school-employed staff and external community-based providers going forward.
Rationale: Ambiguity here creates business-planning risk for community-based providers who have historically delivered this service, and could disrupt continuity of care for youth currently served by external providers.
 
IV. Medical Necessity, Step-Down & Authorization Mechanics (Sections 8–10)
1. Simplify the EBP-Refusal Documentation Requirement
Issue: The manual continues to require a written statement documenting a family’s refusal of, or inability to access, an evidence-based practice (EBP) before a youth can access CPST. While Version 2 softened this requirement relative to the prior draft, it remains an additional procedural step beyond standard clinical documentation.
Requested Action: Allow a standard clinical progress note or treatment plan entry documenting EBP inaccessibility or family preference to satisfy this requirement, rather than requiring a separate written statement.
Rationale: The underlying clinical determination is already captured in standard documentation; a duplicative written-statement requirement adds administrative burden without a corresponding clinical benefit.
2. Define "Progress" and "Stability" for the School Setting
Issue: The manual does not define what constitutes clinical "progress" or "stability" for medical necessity and continued-stay determinations in a school context, where outcome indicators (e.g., reduced in-school suspensions, increased instructional time, improved classroom functioning) differ from community-based settings and vary by school division.
Requested Action: Define operational, functionally-oriented examples of progress and stability specific to the school setting, while preserving flexibility to account for variation across school divisions, and clarify how progress in a single area of functioning should be weighed in continued-stay determinations.
Rationale: Without a shared operational definition, MCOs are likely to apply inconsistent standards in utilization review, creating unpredictable authorization outcomes for providers and unnecessary appeals.
3. Finalize and Enforce a Uniform Service Authorization Request (SAR) Tool
Issue: Provider experience with other Medicaid behavioral health services shows that MCOs often adopt SAR tools and authorization criteria inconsistently even when DMAS publishes a standard template.
Requested Action: Finalize and publish the promised uniform SAR tool for CPST-School prior to implementation, paired with an enforceable compliance mechanism to ensure consistent adoption across all contracted MCOs.
Rationale: Inconsistent SAR and authorization practices across MCOs create unpredictable administrative burden and access barriers for youth, regardless of how well-designed the underlying tool is.
 
V. MOU, Licensing & Billing Mechanics (Sections 7 & 9)
1. Clarify School-Site Licensure/Registration Requirements
Issue: It remains unclear whether the manual reinstates a requirement — similar to a prior TDT-era requirement — for providers to individually register or pre-approve each specific school site under DBHDS licensure before initiating services there. DBHDS’s own public presentations reportedly grouped CPST-School with all CPST generally, without directly addressing this school-site-specific question, creating a possible inconsistency between DBHDS guidance and the DMAS manual.
Requested Action: Clarify, in coordination with DBHDS, whether individual school-site pre-registration is required and, if so, streamline that process to avoid the service-initiation delays providers experienced under the prior TDT model. Also clarify whether executed MOUs must be actively submitted with each SAR or simply retained on file for audit.
Rationale: Ambiguity between DBHDS regulatory requirements and the DMAS manual creates compliance risk for providers and could delay service delivery to youth awaiting a new placement.
2. Extend the Transfer-Notification Timeline (Section 9.4)
Issue: Section 9.4 requires providers to notify the MCO within five business days of a youth’s transfer to a school in a different division, or to a school not covered by an existing MOU, and to execute a new MOU or coordinate a transfer within that window.
Requested Action: Extend the notification and MOU-execution timeline, or establish a phased compliance grace period, informed by input from local school divisions regarding realistic administrative turnaround times for new MOU execution.
Rationale: Five business days is often insufficient for a receiving school division to execute a new MOU. A more realistic timeline reduces the risk of service gaps for transferring youth while still supporting continuity of care.
3. Reconsider the 60-Day MOU Termination Notice Period (Section 7.4)
Issue: Section 7.4 requires a minimum 60-calendar-day notice period before terminating an MOU. In practice, this can require a provider to continue funding an embedded LMHP or QMHP in a school with a declining or inactive caseload for up to 60 days without corresponding billable service volume.
Requested Action: Either shorten the required notice period or establish a mechanism for cost recovery or transition support (e.g., a defined transition billing code) during the notice window.
Rationale: The current provision may create a financial disincentive for providers to enter school-based partnerships, particularly for smaller or rural providers with thinner margins.
4. Publish an Organizational Viability Benchmark for CPST — School Setting
Issue: DMAS has previously cited a viability benchmark of approximately 40–50 cases for community-based CPST, but no comparable published benchmark exists for CPST — School Setting.
Requested Action: Study and publish a viability caseload benchmark specific to the school-based service model.
Rationale: A published benchmark supports responsible provider business planning and helps DMAS and providers jointly assess whether the school-based model is being implemented at a sustainable scale.
 
VI. Telehealth & Crisis Response Constraints (Sections 4 & 5.3)
1. Reassess Crisis Response Time Standards for Rural and Multi-Crisis Scenarios
Issue: The manual’s crisis response time standards (approximately 15 minutes in-school / 30 minutes outside of school) do not account for scenarios where a single LMHP is responsible for multiple simultaneous crises, or for rural areas where travel time alone may exceed these windows. Council members noted that Community Services Boards (CSBs) are largely not active in this market, leaving community-based and private providers as the primary source of rural school-based crisis coverage.
Requested Action: Allow telehealth-based crisis response to satisfy the response-time standard as an equally valid first response, particularly in rural areas or when multiple crises occur simultaneously, rather than requiring in-person response within the stated windows.
Rationale: A rigid in-person response standard is not achievable for a single on-call clinician managing multiple simultaneous crises, and disproportionately disadvantages rural youth if providers cannot reliably meet the standard and decline to serve those areas as a result.
2. Reflect On-Call Labor Costs in Rate-Setting Assumptions
Issue: Strict on-call response-time requirements likely trigger federal and state labor-law obligations for on-call compensation. Council members do not believe this cost is fully reflected in the Mercer rate-setting study underlying the FY2027 rates, which members also believe already understate current market clinician salaries given recent wage inflation.
Requested Action: Confirm whether on-call labor cost was factored into the FY2027 rate-setting methodology and, if not, revisit the rate assumptions accordingly.
Rationale: Rates that do not reflect the true cost of mandated on-call coverage create a structural financial gap that could reduce provider willingness to offer crisis response coverage, particularly in rural areas.
3. Publish a Telehealth Billing Matrix
Issue: There is no published, service-component-level matrix specifying which parts of the CPST-School service may be delivered and billed via telehealth.
Requested Action: Publish a telehealth billing matrix by service component and modality for CPST-School.
Rationale: A published matrix would standardize billing practices across providers and give DMAS a clear, enforceable standard to hold MCOs accountable to consistent telehealth reimbursement decisions.
 
VII. Process & Implementation Timeline
1. Align DBHDS Licensure Guidance with the Final DMAS Manual
Issue: Providers are currently being asked to submit DBHDS licensure policies ahead of the CPST-School manual’s finalization, creating a sequencing mismatch, compounded by the DBHDS/DMAS inconsistency noted in Section V.1 above.
Requested Action: Align DBHDS licensure submission deadlines with the final publication of the DMAS manual, or explicitly permit provisional policy submissions pending the final rule.
Rationale: Requiring providers to finalize licensure policies before the underlying service manual is final creates unnecessary rework and compliance risk.
2. Provide Advance School-Facing Training Before Go-Live
Issue: Successful implementation of this redesigned service depends on shared understanding among DMAS, providers, and local school divisions.
Requested Action: Host a school-facing webinar or training prior to implementation, with provider representatives included in that engagement, to align expectations across all three stakeholder groups.
Rationale: Proactive, shared training reduces early implementation friction and inconsistent application of the manual at the school-division level.
We appreciate DMAS’s continued engagement with providers throughout this redesign process and welcome the opportunity for further dialogue before the manual is finalized. Please do not hesitate to contact us with any questions regarding these comments.
 
Respectfully submitted on behalf of the VACBP Youth Services Council.
CommentID: 241282
 

9/18/26  3:38 pm
Commenter: Shenee McCray

Concerns about CPST-school setting requirements
 

To what degree has VDOE been engaged in the proposed changes as the new requirements will have significant limitations on the availability of staff at the school site based on the proposed allowable units per week and per month? 

The medical necessity criteria is extensive and complex – leading the service to unintentionally create barriers to access.  The layers of requirements also pose equity issues as there are multiple requirements from urban school districts and caregivers who are navigating significant and complex challenges associated high levels of economic and social needs in very high-stress environments.  In urban areas with poor social determinants of health including poverty, community violence, limited educational support and limited to no family support, students heavily rely on TDT, and will do the same for CPST, to help them be successful in the school setting.  The aforementioned challenges may require long-term supports and treatment to help them cope in their school setting. Please consider minimizing the medical necessity criteria for equitable and timely access.

Section 4 Program Oversight

Heavy reliance on LMHP staff.  There is a current workforce shortage for licensed staff in Virginia and beyond.  Please reconsider the amount of oversight and involvement requirements of LMHPs such as attendance of 504 and IEP meetings, and signing off on ISPs.

 

Section 5.3 Crisis Support – Requires 24/7 support be available however the rate does not support the cost to have a LMHP or QMHP on-call.  The maximum of 7-8 allowable hours (for Tier 2 if approved by the MCO) per week, will not be sufficient in an instructional setting in addition to providing crisis support that may happen in evenings, weekends and holidays. Please consider removing the requirement of 24/7 crisis support from this service OR offer more billable hours.

5.3.1.1 Preventative and Recovery Strategies

Practice and rehearsal of self-initiated crisis contact into restorative life skills training and psychotherapy requires time.  If the weekly allowable units of 8 hours per week remains, there is not sufficient time to meet with the student to engage in rehabilitative skills practice, engage in psychotherapy, meet with school personnel, attend 504 or IEP or disciplinary meetings as scheduled, meet with caregivers, respond to crises as needed, intervene when the student displays disruptive behaviors in the classroom and teach emotional regulation in vivo.  This is not possible and not sustainable for the program.  Please reconsider the allowable units for this service as the limited amount does not support a sustainable service.

CommentID: 241283
 

9/18/26  6:17 pm
Commenter: Paulette Skapars

Public Comments & Concerns: CPST - Youth School Setting
 

I am providing feedback again today, on the draft CPST Regulations for Youth within the School-Based Setting. Overall questions and concerns in regard to CPST implementation and potential negative impact remain and are recounted below.

*The CANS Lifetime has not been released for review, nor have updates been provided in regard to its development. However, it continues to be cited within draft regulations as the primary screening tool for assessment and determining the youth’s Level of Need (LON). It is noteworthy that significant concerns continue to be expressed by Child & Family service providers who have had long-standing experience with administering the CANS as related to CSA-funded services. The CANS as it exists presently, does not support all that is listed under 3.1.1, 1-5.

*Additional Screening Tools are recommended, with 17 being listed for youth. Likewise, completing a Comprehensive Needs Assessment (CNA) appears to not be directly stated but rather implied, with the definition provided under 5.1. As such, it appears that the CANS and a CNA will BOTH be required … yes or no? If the CANS is permitted to take the place of the CNA, is there agreement with DBHDS on that? If not, can DMAS negotiate this with DBHDS?

*EBP service lines specifically recognized and reimbursed by VA-Medicaid are 4 in number, only 2 for youth, as identified in 3.2.2. While EBPs can produce optimal outcomes with model fidelity, they typically serve a niche population and do not have wide-spread application. EBPs are also expensive and cumbersome to stand up and sustain. This requirement of Referral to EBPs as outlined in Section 3.2 is a barrier to readily accessing services and will delay treatment for those youth & families most in need.

*Training requirements as delineated in Attachment 1.1 and 1.2 are extensive and burdensome. MAP training has been very limited; additionally, will resources be available to assist CPST providers with sustaining MAP relative to software and licensing costs? Likewise, the Foundational & Intermediate Skills Training and BHT Academy are seemingly not yet ready for roll-out. When will DBHDS make these be available?

*Draft regulations remain heavy in the arenas of LMHP service requirements and supervisory oversight. Not only does this create additional program burden, but it is unnecessary when there is a workforce of experienced/well-trained, Bachelors-level QMHP staff who have been composing treatment plans and delivering effective interventions in VA public schools for decades. Isn’t MAP designed to assist those providers with ‘lesser’ knowledge and skills a treatment path forward, complete with suggested goals, objectives, and interventions?

*Significant concerns surrounding financial sustainability remain, as the decreased, allowable units of CPST service simply do not support this intensive structure as presently designed. See Attachment 1, Section 4, Chart 2 for reference.

*Eligibility for CPST and the related Medical Necessity Criteria are incredibly complex and will undoubtedly pose barriers in accessing treatment, for those most at risk and most in need in our VA communities struggling with high social determinant of health! The criteria as outlined in Section 8 and the accompanying matrix in Attachment 1, Section 4, Chart 1 will present numerous opportunities for misinterpretation and CPST service denials.

 

CommentID: 241287
 

9/20/26  9:43 am
Commenter: Anonymous

Ruining services
 
CommentID: 241311
 

9/20/26  9:51 am
Commenter: Anonymous

Ruining services (error on first try)
 

At a time where the needs are greater than ever you create a service that limits services to Virginians. All of the emphasis nationwide is on evidenced based services and we are attempting to make up a service that has zero evidence. I asked DMAS about the evidence and they stated there is none. We will expect these teams to be on call and serve clients in crisis as well as daily. It makes ZERO sense. 

Services in schools are needed and schools in our area rely on services to function each day but this change will take away services in our schools, again at a time where the needs are greater than ever. 

Do everyone a favor and throw this to the side, then ask the people who deliver services how to make things better. Not some academic person who has never delivered services. Virginians deserve way better than this. 

The cost of implementation is also going to limit smaller providers. To say the cost is included is absurd. 

We need to DO BETTER for our clients and our State. 

CommentID: 241312
 

9/20/26  2:06 pm
Commenter: Anonymous

NO. JUST NO. VIOLATES PPRA.
 

Hello, 

Public Schools are supposed to exist for ONE primary reason. 

Academic Excellence. VA has not been performing Academically 

quite so well for about 25 years overall, and in large part 

due to creep of ‘Socio-Political Programs’ and chronic Mental-Healthing 

measures like ‘Social-Emotional Learning’ - Completely Ineffective, 

with virtually, zero ROI for Taxpayers OR The Parent’s

Children. This is how they want to Trans Your Kids. Make no

Mistake about it. Just. No. 

CommentID: 241325
 

9/20/26  2:36 pm
Commenter: Anonymous

VACBP - Has Some Valid Concerns Regarding Implementation
 

Hello, 

School Based Services Especially If Required for FAPE 

cannot be delegated to external providers. This is known as 

Non-Delegable Duty and School Divisions across the Nation

are beginning to hemorrhage grants funding for ‘double-dipping’ 

Mental Health Services. So, just like any other Personal Physician, 

they would NOT be routine IEP Team Members which potentially 

conflicts with VACBP statements. Schools Routinely REJECT QMHPs 

and other Privately Secured Providers to control ‘the process’ as 

well as all information about any given child/ren. 

These efforts are a massive intrusion upon the families to 

conduct Psychological/Mental Health Services without a Parent/Legal Guardian present. 

Vulnerable Children with Disabilites like Autism, should NEVER be subjected to 

any questioning, studies, without express parental consent and the IDEA mandates this.

RECOMMENDATION: Cancel This Initiative. It is harmfully invasive. 

 

 

CommentID: 241326