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Department of Medical Assistance Services
 
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Board of Medical Assistance Services
 
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10/3/26  8:13 am
Commenter: Anonymous

Your turn DMAS
 

Your turn to be a family needing answers. Your turn to be the family advocate finding resources. Your turn to be the EOR. Your turn to call through these providers and FA employees who send you in circles while telling you it’s someone else’s problem. Try calling through to get in touch with your CC. Better yet follow up on an authorization request your SF has submitted that MCOs repeatedly swear they are not in receipt of. Your turn having that with and care delayed and now a lapse in auth. Your turn to lay the attendant out of pocket because you still needed them to provide care. The care can’t stop right? But the pay can? 

YOUR TIRN TO GO THROUGH THESE INSIDEOUS LOOPS AND CIRCLES WITH MCOS AND FAS. 

 

DONT want to? THEN KEEP SETVICE FACILITATION. ITS SO MUCH MORE THAN JUST A VISIT AND 90 day check ins. 

 

DONT DO THOS TO THE PEOPLE OF VIRGINIA 

CommentID: 242129