I strongly oppose eliminating the services facilitation model and replacing it with the broker model.. Having experienced services facilitation model and how it lightened the heavy load of administrative paperwork that family caregivers are often unfamiliar with only leads a logical person to the conclusion of fully supporting the services facilitation model. 

Services facilitators have advocated for my family member throughout the years by being  keenly aware of  their individual needs and disabilities and communicated them to Medicaid and MCOs. They didn't view my family member as a number. 

The services facilitation model shouldn't be dismantled, it should be strengthened.