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Department of Medical Assistance Services
 
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Board of Medical Assistance Services
 
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6/30/26  8:15 am
Commenter: Rappahannock Area Community Services Board

Documentation and Administrative Burden
 

The draft introduces substantial new documentation requirements that will require significant revisions to agency documentation systems, policies, electronic health records, and staff workflows.

Examples include:

  • Documentation of each evidence-based practice protocol within the Individual Service Plan (ISP).
  • Quarterly updates for each protocol.
  • Expanded crisis planning documentation.
  • Documentation supporting referrals—or reasons for not referring—to standalone EBPs.
  • Required notification to Managed Care Organizations (MCOs) each time an individual accesses crisis services.
  • Reporting DBHDS Corrective Action Plans (CAPs) to MCOs.
  • Submission and ongoing maintenance of provider qualifications through CEP-VA.
  • Maintaining detailed caseload tracking logs and six-month average caseload calculations.

Collectively, these requirements significantly increase administrative workload without clear evidence that they will improve clinical outcomes or patient care.

CommentID: 240638