Virginia Regulatory Town Hall
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Department of Medical Assistance Services
 
Board
Board of Medical Assistance Services
 
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11/5/25  10:01 am
Commenter: Brandon Rodgers, WTCSB

Caseload Size
 

A caseload limit of 30 is restrictive in consideration of some of the research related to capacity in CSC teams across the country.  More than 1/4th of CSC teams operate caseloads between 40 and 100.  It is recommended that consideration be made for adjustments to the team composition that would allow for a larger caseload size.

As one of the DBHDS current funded teams we have operated with a caseload cap of 45, but have augmented minimum staffing to include additional Licensed and peer staff to accommodate.

CommentID: 237567