Virginia Regulatory Town Hall
Department of Health Professions
Board of Pharmacy
Regulations Governing the Practice of Pharmacy [18 VAC 110 ‑ 20]
Action Pharmacy working conditions
Stage Emergency/NOIRA
Comment Period Ended on 11/22/2023
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10/30/23  10:50 am
Commenter: Anonymous

Working condition are not good and it affects patient care

Working conditions are not great. Pharmacy are severely understaffed everywhere in every chain -. There is never a overlap between pharmacist ever. Growing up - I heard 3 pharmacist work on the same day at the same store, and new pharmacist can ask an more experienced pharmacist any question. These days- new pharmacist get a few day training and then you are on your own. That’s still going to affect patient care in a not good way. Sometimes, just having one technician with me- you think I as a pharmacist has enough help to help customers for the whole day? You’re completely wrong!!!

Not all technicians are good! Some technicians need you to do their job for them and my own job so then I’m doing two jobs while this one technicians just becomes reduce to a cashier clerk and nothing more. Who’s typing all the prescription, pre-verify all the prescription, counting all the mediations by hand, verifying all the prescription, bagging all the prescription, putting away medications, doing the order, pick up phone and answer question, do vaccination- it’s the one pharmacist by themselves. Why don’t I get better technician? Because it’s either I’m by myself or have this one technician. It’s hard to find help these days because no one apply to be a pharm technician at minimum wage and the union stops the pay from increasing. How am I supposed to provide great patient care when  I’m doing two people jobs? It’s put a huge strain on my own body as a result and I’ve lost several pounds in the last couple years due to this increase stress since the pandemic.

There needs to be a safe environment to provide patient care . But the current working conditions do not provide that. You get a burn out pharmacist 

CommentID: 220488