Virginia Regulatory Town Hall
Department of Professional and Occupational Regulation
Common Interest Community Board
Common Interest Community Ombudsman Regulations [18 VAC 48 ‑ 70]
CIC Ombudsman Regulations
Action 2956
General Information
Action Summary The new regulation establishes the requirement that each association must establish reasonable procedures for the resolution of written complaints from the members of the association and other citizens, record-keeping related to complaints filed, forms and procedures to be provided, transmittal of information to members regarding the Office of the Common Interest Community Ombudsman, and procedures for filing a notice of final adverse decision with the Board. The new regulation is necessary to implement Chapters 851 and 871 of the Acts of the 2008 General Assembly, which were the result of HB 516 and SB 301.
Chapters Affected Only affects this chapter.
Executive Branch Review This action will go through the normal Executive Branch Review process.
RIS Project Yes  [001873]
Associated Mandates Create CIC Ombudsman Regulations
New Periodic Review This action will not be used to conduct a new periodic review.
Stages associated with this regulatory action.
Stage ID Stage Type Status
4997 NOIRA Stage complete. Comment period ended 05/13/2009.
5362 Proposed Stage complete. Comment period ended 03/18/2011.
5927 Final Stage complete. This regulation became effective on 07/01/2012.
Contact Information
Name / Title: Anika Coleman  / Executive Director
Address: 9960 Mayland Drive, Suite 400
Richmond, VA 23233
Email Address:
Phone: (804)367-8510    FAX: (866)490-2723    TDD: ()-

This person is the primary contact for this board.