Good afternoon everyone,

I’m here to put a face to a law that need to be changed. This is my great grandmother Dorothy Star Crawford Watkins. She passed away March 16, 2018 at the age of 98. Her funeral was paid for twice, why you asked? The 1st was prepaid with Brunson funeral Home, because my great grandmother was in her late 80’s but she was healthy; life insurance wasn’t really an opinion. We trusted him because my family had used him before with other relatives and they did a great job. But those services weren’t prepaid service. Mr. Brunson Jr Passed away and we gave the family time to grieve and get things in order. We waited a few months before reaching out to see what happens now? Is another funeral home going to take over or would we get our refund. After multiple call that went unanswered we went by and no one was there. Two months later a for sale sign went up. The realtors didn’t wanted no part in it. So I email Problem Solver on Channel 6 news and my grandma Janet Watkins told our story. They received more answers in 2 weeks then I got in almost a year. The answer problem solver got wasn’t a good one. If a Funeral Home director dies or the funeral Home go belly up you are out of luck, you lose everything. After our storied aired another story aired on Problem Solvers for the same reason and the same Funeral Home but the policy was for herself. I know my family can’t get the back money for the arrangements made with Brunson Funeral Home. But we can do something about this so the next family won’t go thru what my family went thru. By putting regulations on these Funeral Homes hold them reliable. We need a Consumer Protector Fund that would reimburse the family if this happens. It’s already being done in South Carolina, Illinois, and Mississippi. Thanks You