Virginia Regulatory Town Hall
Agency
Department for Aging and Rehabilitative Services
 
Board
Multiple Boards
Guidance Document Change: AS Adult Services Manual Chapter 8
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9/2/21  12:20 pm
Commenter: Anonymous

Section 8.1.9 and 8.1.11
 

Section 8.1.9 states "The APS investigation and registration shall remain open..." until APS either receives a RTR request or the 30 days pass w/ no request. If a request is made then "APS investigation and registration shall remain open..." until the director/designee makes a final decision. 

In the last paragraph of Section 8.1.11 it states that if no RTR is requested then "Document in the APS investigation notes, RECLOSE the investigation..."

These two sections are contradictory. Section 8.1.9 states the APS investigation AND registration SHALL remain open which means, in peerplace, that we cannot enter a certification/disposition as this will then close the investigation (not the registration). However, in Section 8.1.11. it states to "reclose" the investigation which suggests that the investigation had been closed, meaning the certification/disposition had been entered, while APS waited to see if a RTR would be requested. In this case, one was not requested so policy is stating to enter this into APS investigation notes (which can only be done in an OPEN investigation) and then reclose the investigation.

So, either we are supposed to enter the certification/disposition into Peerplace to close the investigation, reopen (by an admin) when necessary, and reclose when appropriate OR we follow section 8.1.9 and do not close the investigation which means we do NOT enter a certification/disposition.

If guidance is to be followed in 8.1.9 and the investigation SHALL remain open, then we need an option in peerplace to explain why a certification/disposition was not entered on the due date. 

Unless, however, the state wants us to enter the certification/disposition into peerplace thus closing the investigation and creating a time stamp, and then have the admin reopen the Inv and wait the 30 days to determine if a perpetrator is going to request a RTR or not, enter applicable notes, and then reclose? This then satisfies the needs of having a timely certification/disposition entered while also satisfying the requirement in 8.1.9 of keeping an investigation open.

CommentID: 99892