Virginia Regulatory Town Hall
Agency
Department of Medical Assistance Services
 
Board
Board of Medical Assistance Services
 
Previous Comment     Next Comment     Back to List of Comments
10/22/25  5:27 pm
Commenter: Mindy Carlin, Virginia Association of Community-Based Providers (VACBP)

Comments on Additional Documentation Requirements and Utilization Review
 

The following summarizes feedback regarding the "Additional Documentation Requirements and Utilization Review" section received from our members since the draft policy was released:

Excessive LMHP Documentation Requirements

  • LMHPs must review and sign off on all client documentation across the agency, including progress notes and treatment records, which is viewed as excessive and unmanageable.
  • The expectation that LMHPs handle both supervision and documentation review for every client drastically increases workload and limits their availability for direct care and oversight.

High Administrative and Non-Billable Burden

  • The draft requires extensive administrative tasks, including detailed progress notes for every service, monthly LMHP reviews of all non-licensed staff documentation, ISP signatures from youth/guardian, the entire CPST team, and the LMHP Supervisor, and 90-day face-to-face ISP reviews and annual CEP-VA reporting. These expectations create a significant amount of non-billable time that many agencies cannot absorb.

Workforce Utilization Constraints

  • By requiring LMHPs to review and sign all documentation, the policy eliminates the ability to delegate routine paperwork review to trained QMHPs.
  • This restriction reduces efficiency and undermines the role of QMHPs and other paraprofessionals in team-based care.

Practical Implementation Challenges

  • School schedules make it difficult to coordinate required synchronous ISP meetings and signature collection.
  • The overall documentation and review process is unclear and likely to create compliance risks due to unrealistic expectations.
CommentID: 237504