Virginia Regulatory Town Hall
Agency
Department of Medical Assistance Services
 
Board
Board of Medical Assistance Services
 
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10/20/25  2:41 pm
Commenter: Anonymous

Crisis Requirements
 

The requirement to provide 24/7 crisis support is unreasonable for this service. First, CSBs already have emergency services staff that are trained pre-screeners and are already providing crisis support for our clients after-hours. I can respect wanting someone familiar with the case to be able to respond to a crisis, but that is not feasible to continuously be available outside of the school hours. This would also create an increased cost burden to have the CPST staff available outside of school hours. 

CommentID: 237476