First and foremost I want to express my gratitude for the attention to this document. As a telecommunicator I appreciate the ability to express my input. It is exciting to see the ammendment address next generation 911. Here in Orange, we utilize the text-to-911 software on every wireless call recieved and contact is not made. With the industry ever-changing, it is necessary to be mindful of frequently updating documents such as Performance Outcomes. 

I was dissapointed to see the removal of instruction regarding Fire/EMS. I feel it would be a disservice to withhold that training from a newly hired telecommunicator. Just this year, Orange County Sheriff's Office merged with the Orange County 911 Center with an extremely expedited date. The merge combined telecommunicators with no Fire/EMS experence with those of no law enforcement experience. Had the telecommunicators not had the basic foundation of fire/EMS, the merge would not have been as successful. Fortunatly, through great leadership and training, our expedited merge went smoothly.