Let me begin by saying thank you for all the work that has gone into updating the performance outcomes for dispatchers, public safety telecommunicators.  Not all PSAPs (public safety answering points) are created equal, varying in personnel size and budget.  Many public safety telecommunicators receive the required initial training from DCJS and struggle to receive additional training if at all. 

Although I understand the stance of the Board and the committee, I am disappointed to hear that the Fire and EMS performance outcomes will be removed.  It has been mentioned that an academy can add any additional information they would like to, however; some DCJS academies may not see the need to continue to include Fire and EMS in the syllabus as it is not a requirement.  If removed, we in the PSAP community will petition the academies to continue to provide the information but this may prove difficult.

Each time the 9-1-1 line rings, we answer the call blind.  It could be a domestic, a house fire, or someone who has stopped breathing.  There is currently no other required fire training for public safety telecommunicators nor does the Commonwealth require PSAPs to deliver emergency medical dispatch (EMD) as a part of consistent and best service to the community. 

I urge the Board to reconsider removing Fire and EMS from the performance outcomes. 

Again, thank you for the work that has been done.  I continue to support the efforts for in service credits and the work that has been done.