Virginia Regulatory Town Hall
Agency
Department of Criminal Justice Services
 
Board
Department of Criminal Justice Services
 
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3/20/18  4:27 pm
Commenter: Shristhi Dudley, Herndon Police Department

Performance Outcomes for Dispatchers.
 

Along with the proposed curriculum, can we please add a continuous education requirement for all dispatcher. With the every so changing technology and incident dynamics, it is becoming imperative for all dispatchers to keep learning new ways to do their job. We must put mandatory cont. education requirement in place through DCJS so it becomes a standard expectation and is consistence throughout all PSAPs. Often dispatchers will take the initial 2-week DCJS required dispatch school classes, a few mandatory VCIN/NCIC, NIMS classes and that’s all they will ever take. Having a mandatory cont. education requirement will encourage them to seek new topics they might want to explore and learn about. It will keep them updated on what’s happening in the 9-11 world. They will more engaged and make well informed decisions. 

CommentID: 63871