Agencies | Governor
Virginia Regulatory Town Hall
Agency
Department for Aging and Rehabilitative Services
Board
Department for Aging and Rehabilitative Services


chapter
State Long-Term Care Ombudsman Program [under development] [22 VAC 30 ‑ 140]
Guidance Documents
Chapter Information
Description The regulation sets forth guidelines governing the duties and operations of the Office of the State Long-Term Care Ombudsman and the State Long-Term Care Ombudsman Program. The regulation covers the processes to receive, investigate, and resolve complaints on behalf of residents in long-term care facilities and individuals receiving long-term care services in the community. The regulation describes the process for the Office to access records and individuals, delegate local ombudsman entities and representatives, mitigate any conflicts of interest, and issue sanctions for interference with the program.
State Authority 51.5-131 and 51.5-139 through 51.5-142 of the Code of Virginia
Federal Authority 42 USC ยง3001 et sec.
Exempt from APA No, changes to this chapter are subject to the Administrative Process Act and the standard executive branch review process.
Text of Regulation Link to Virginia Administrative Code
Goals of Regulation The regulation is designed to set a base for statewide consistence and quality in implementing the State Long-Term Care Ombudsman Program. The regulation is intended to align with federal requirements and state statutes. The regulation facilitates clear understanding of program standards and operations.
Meetings

Contact Information
Name / Title: Charlotte Arbogast  / Policy Advisor
Address: 8004 Franklin Farms Drive
Richmond, VA 23229
Email Address: charlotte.arbogast@dars.virginia.gov
Telephone: (804)662-7093    FAX: (804)662-7663    TDD: (800)464-9950
Current Actions
Action Title Latest Stage Status
Reorganization and Revisions to the State Long-Term Care Ombudsman Program Regulations NOIRA Secretary of Health and Human Resources review in progress.

Past Actions
Action Title Latest Stage Status
None