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Description	Establishes the procedures to be followed for adjudicating contested claims for benefits at the deputy, first level appeals, and commission review stages; authorizes designated employees to administer oaths and issue subpoenas.
State Authority	Sections 60.2-111 and 623 of the Code of Virginia.
Federal Authority	n/a
Exempt from APA	No, changes to this chapter are subject to the Administrative Process Act.
Text of Regulation	Link to Virginia Administrative Code
Goals of Regulation	To provide fair, impartial, prompt, and accurate decisions of disputed claims by ensuring that: 1. 87% of all first payments will be made within the first 14 calendar days following the first compensable week claimed; 2. 75% of all deputy determinations selected for review shall achieve a passing grade on the federal quality review mandated by the U.S. Department of Labor; 3. 60% of all first level appeals decisions shall be mailed within 30 calendar days of the date of appeal, and 85% shall be issued within 45 calendar days; 4. 90% of all first level appeals decisions selected for review shall achieve a passing grade on the federal quality review mandated by the U.S. Department of Labor; and 5. 50% of all commission-level decisions shall be mailed within 45 calendar days of the date of appeal, and 80% shall be issued within 75 calendar days.
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